Overview
Mandrill African Safari is a private travel company in Uganda specialising in both in bound and out bound tourism in Uganda and Rwanda. With our experience and knowledge of these destinations and their tourism attractions, we can create beyond the ordinary safaris. Whether you’re going on your first African wildlife safari, looking for an adventure or beach relaxation, planning your honeymoon or other special occasion or combining any of these reasons, we will create a personalised itinerary that suits you and your budget.
About Us
Expertise: We only work with the best guides who are not only professional but add that personal touch to your safari.
Focus on You: Your safari will be designed to suit your personal interests as well as your budget. You will help create your ideal safari with our safari specialists.
Reliability: Indigenously owned and managed, Mandrill African Safaris is thoroughly professional and well established travel company with over 11 years experience, with head offices in Kampala, Uganda.
Sustainability: We are committed to sustainability and and to do our part in protecting the natural environment, African wildlife and valuable cultural heritage. We carefully select hotels and safari lodges that have comprehensive sustainability policy and ensure minimal impact on the environment
We offer you more than just a safari…. we help bring your dreams to life on an African experience you will never forget!
Company Core Values
Commitment to conserve: Responsible staff upholding conservation ethics and values in the sense of love for wildlife
Team work: A company whose staffs take collective measures, responsibilities and decision is the best of the company to achieve a common goal of conserving for generation
Professionalism: A company with competent staff striving for excellent high standing of communication skills, compassion and empathy accepting a commitment to serve dedication and self-employment with in the profession
Integrity: A company with staff that is accountable, honest, trustful and morally upright of one’s action and adherence to moral and ethical principles
Customer care and quality services: A company with hospitable staff offering services in the line of best practice to the satisfaction of the customer
MISSION STATEMENT – To conserve economically develop and sustain tourism industry in Uganda in partnership with Uganda Wildlife Authority and other tourism stakeholders for the benefit of the people of Uganda and the entire global community
VISION STATEMENT – To be the leading tour company through providing, quality services, high professional, skilled and trustworthy in tourism industry and to transform tourism stakeholders into outstanding tourism product destinations in Uganda and the entire world
Objectives
- To provide best services to customers
- To enhance community to engage in conservation
- To provide timely and accurate information and decision-making
- To greatly contribute towards conservation for nature
Memberships and Affiliations
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Customer Reviews (1)
Unfortunately they are cheating their customers
BEWARE
My wife and I travel a lot. Whenever possible we try to use local travel agencies to spend the money locally. This is what we did for our 2-week trip to Rwanda in January 2023. Mandrill African Safaris put together a great trip ticking all our boxes. Sam, our guide, was a very pleasant and helpful young man. He looked after us very well. It was all the more annoying and frustrating that we were told while doing our Gorilla trekking that the company could not draw money from its accounts due to some administrative hiccup and we should pay for petrol, park fees etc. as our guide could not draw the money to do so. We would be refunded at the end of the trip. Knowing Africa, we refused to do this but it quickly seemed as if our only chance to get back to Kigali and our flight home, was to pay an extra $500 on top of our original fee of $11000. Needless to say that we never saw the money again and got nothing but a load of excuses. The whole thing is really sad as we would have liked to recommend Mandrill African Safaris to our friends due to the great tour we had otherwise. This way we can only say: BEWARE or be cheated!