Belo Luxury Safaris

ABOUT US

Belo Luxury Safaris is a specialist tour operator which handcrafts the most authentic African holiday itineraries and exclusive travel experiences throughout East Africa. With years of know-how, experience and the best connections in the industry, we have a passion for East Africa and are always bang up-to-date on its latest offerings. East Africa is a collection of some of the most amazing countries and cultures on earth. We know East Africa, we love East Africa and we want to share it with you.

COMPANY PURPOSE

Since 2011, Belo Luxury Safaris offers creative and innovative ideas to allow the maximum enjoyment of East Africa’s richness, providing an agile, personalized and efficient service, with the backing of professionals of vast experience in the field of tourism. We always work thinking of our clients and their needs, but above all their expectations. We know that every detail is important, and for this reason make our best effort to care for all those “little things” which will always make the difference so that our client’s trip will be exceptional.

OUR MISSION

We are seeking excellence in service and will provide quality service at a cost that will enable us to remain competitive:

• Develop comprehensive travel products
• Aggressively solicit new and growing target groups
• Expand our relationship with airlines, charter flight operators, hotels, tour operators and travel agents within Africa as well as overseas
• Develop better rapport with corporate clients, senior government officials, secretaries and supportive agents
• Participate more in Tourism Promotions, Exposa nd Fairs to sell Kenya thus developing our reputation and image in the international market
• Diversify the business and be involved in MICE within the country

OUR VISION

To strengthen our position as the leading tourism company providing quality, creative, innovative, competitive and socially responsible services in the region.

OUR VALUES

• Excellence: We distinguish ourselves through our strong commitment to improve and to inspire
• Responsibility: We commit to fulfil the needs of the persons, the interested parties and the environment through our work, maximizing the company’s resources
• Loyalty: We are reliable and trustworthy in all our relationships
• Respect: We encourage harmony and warmth between persons, considering human diversity
• Readiness: We are prompt, proactive, careful and impassionate in complying with our tasks

OUR MANAGING POLICY

Our company is committed to promote Kenya as a tourist destination, offering comprehensive and innovative solutions to satisfy our clients’ needs, seeking to exceed their expectations, within the framework of quality, responsibility, equity and a sustainable development.

We will achieve this by:

• Continuously improving our management system
• Controlling the environmental impact of our activities and services
• Supporting local communities through socio-economical actions and life culture preservation
• Carrying out actions to promote equal opportunities and to ensure gender equity
• Complying with legal requirements, regulations and company’s procedures and
• Fulfilling our own goals and objectives

AREAS OF EXPERTISE

• Safaris
• Honeymoons
• Beach Holidays
• Family Holidays
• Gorilla Trekking
• Wildebeest Migration
• Walking and Trekking
• Wellness Safaris
• Mobile Safaris Yoga Retreats
• Photography Safaris
• Birding Safaris

HOW OUR COMPANY DIFFERS FROM OTHERS

We’re experts who care.  We know the ins and outs of every destination we recommend and are able to bring an insight and level of service that few can match. Furthermore, we believe in the kind of experiences that will inspire travelers and bring positive change in the world. Our carefully curated collection of bespoke holidays encourage visitors to slow down, see more, and get to know the destinations that they visit. There is something incredibly inspiring about being out in the world, wandering, exploring, and embracing new experiences…

• Knowledge

Our travel experts have lived and breathed these places, so you’re guaranteed the best in expert knowledge and insider information, wherever you’re heading.

• Flexibility

We can do it all. We really can. We’re flexible and we know how to make planning easy for you. If you’re engaged with no idea of where to go on your honeymoon – we can help. If you’re travelling with the family and can’t figure out what to do to keep everyone happy – we have a trick or two up our sleeve. If you’ve taken some last minute time off work and are panicking on where to go – don’t. We’re here to help.

• Service

Our service begins the moment you enquire, continues throughout the design and booking process and well after you return from your trip. Want to change your itinerary? Not an issue. Overslept and missed your flight? We’re on hand 24/7 when you’re away to make sure it doesn’t ruin your trip. We worry about the little things before you even think of them. Because that’s true luxury service.

• Time

Planning a perfect trip takes more than knowledge and experience. It takes time. That’s what we offer you. We take the time to design a trip for you that ticks every box. Experience a place the right way. See it from all angles. So that when you return home, not only are you refreshed and revitalized, but you’re content that you did everything right with your precious time away.

• Unique

We love discovering new places, new experiences, and making them accessible to you. In a way that suits your needs. Our purpose is to create something completely unique for you, wherever you want to travel to, however you want to do it. There’s no off-the-shelf package service in this place, because we know you’re unlikely to want it the way anybody else did. And why should you? This is your holiday, no one else’s.

• Inspiration

There’s no such thing as a package tour with us; no two experiences are the same because no two requests are ever identical. The itineraries are simply examples of the types of trips,when you have an idea of what you’re looking for, be it vague or intricately specific, get in touch. We’ll do the rest.

• Extras

We pride ourselves in going a step further than the rest to make sure your trip is memorable for all the right reasons. The planning process should be the start of a fantastic holiday, not the reason you’re going to need one, so we are delighted to offer a host of little extras to make your trip the ultimate luxury. We’d love to tell you more about those, but we’d hate to ruin the surprise. Just trust us – we’ve done this before.

• Protection

Many of our holidays are financially protected by the insurance scheme. But insurance protection does not apply to all holidays and travel services listed with us. Please ask us to confirm what protection may apply to your booking,

OUR SUSTAINABLE COMMITMENT

Belo Luxury Safaris is committed to maintaining our integrity, living our values and ensuring that we’re fulfilling the core purpose of our business. From our greater conservation model down to the tiniest details of the activities that take place in our safaris and itineraries every day. Every decision that we make revolves around our core ethic of:-

• Care of the Land
• Care of the Wildlife
• Care of the People

These values have become an intuitive part of the way that we operate and, increasingly, are part of the reason why our guests find their experience with us so rewarding. In addition, we expect our staff and travelers to demonstrate the principles of responsible travel – respecting people, cultures and local environments; in the distribution of wealth; in good will and cross-cultural sharing; and in contributing to sustainable development. Furthermore, we are committed to the conservation of Africa’s natural and cultural resources and economic uplifting. This is reflected in part by our choice of local suppliers, lodges and hotels and also through our own direct support of important programs and initiatives.

OUR GUARANTEE

Belo luxury Safaris guarantee is a firm commitment that we’ll provide you what we promised and that we’re answerable and accountable to you for every promise that we’ve made. We’re available to you 24×7, every step of the way, during, before and after your holiday, to resolve any of your queries or concerns.